This policy explains how Carters handles information submitted through this website, including inquiry forms about baby textiles, nursery products, clothing, plush toys, and assortment planning.
We may collect contact details such as name, email, phone, company, country, product interest, and message content. We may also receive basic technical information from normal website access, such as browser type and page activity.
Submitted information is used to respond to requests, prepare product guidance, improve website content, and maintain service records. We do not ask for sensitive personal information through the standard inquiry form.
We may share necessary request details with service providers or partners who help respond to inquiries, maintain systems, or support business communication. We do not sell inquiry information as a standalone list.
Information is retained only as long as needed for business, legal, or service purposes. We use reasonable administrative and technical measures to protect submitted information, while recognizing that no online transmission is completely risk free.
You may request correction or removal of your contact information by contacting us. Some records may be retained where required for legal, security, or transaction documentation purposes.